Your privacy is of utmost importance to Nikah Connect. This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal information when you use our website, in accordance with the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 (“DPDP Act”), and the Information Technology Act, 2000. By using Nikah Connect, you consent to the practices described in this policy.

1. Information We Collect

a. Personal Information: When you create an account, we collect personal information you voluntarily provide, such as your name, email address, phone number, date of birth, gender, religious and family background, education, and other profile details relevant to matchmaking.

b. Usage Data: We collect non-personal information about your interactions with our website, including your IP address, browser type, device information, and browsing patterns, to help us improve our services and enhance your user experience.

c. Notice at Collection: Where required, we will provide you with clear notice, in English or a language you understand, of the personal data being collected and the purpose of such collection, at or before the time of collection.

2. How We Use Your Information

a. Service Provision: We use your personal information to provide and improve our services, including facilitating matches, displaying relevant profiles, responding to your inquiries, and providing customer support.

b. Communication: We may use your email address or phone number to send you important updates, notifications, and, where you have consented, promotional offers related to Nikah Connect. You may opt out of promotional communications at any time.

c. Data Analytics: We may analyze usage patterns and aggregate, anonymized data to understand user behavior and trends, in order to improve our services and develop new features.

d. Purpose Limitation: We will not use your personal information for any purpose beyond what it was collected for, unless we obtain your fresh consent or are otherwise permitted or required to do so under applicable law.

3. Information Sharing and Disclosure

a. User Profiles: Your profile details, including your name, photo, and selected information, may be visible to other users of Nikah Connect. Please exercise caution and avoid sharing sensitive or personally identifiable information in your public profile.

b. Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as hosting, email communication, data analysis, and customer support. These providers act as our data processors, are bound by contractual obligations to maintain confidentiality and security of your information, and may only process it for the purposes we specify.

c. Legal and Regulatory Disclosure: We may disclose your information where necessary to comply with a court order or judgment, to comply with any law for the time being in force, in connection with the performance of any function of the State, or where necessary for prevention, detection, or investigation of an offence.

d. No Sale of Data: We do not sell your personal information to third parties.

4. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements. When your account is deleted, or when the purpose for which your data was collected is no longer being served and you do not request continuation, we will erase your personal information, unless retention is required by applicable law.

5. Data Security

a. We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute data security.

b. It is your responsibility to keep your login credentials confidential and secure. Please notify us immediately at support@nikahconnect.in if you suspect any unauthorized access to your account.

c. Breach Notification: In the event of a personal data breach, we will notify the Data Protection Board of India and affected users as required under the DPDP Act, and take reasonable steps to mitigate any harm.

6. Your Rights as a Data Principal

Under the DPDP Act, you have the right to:

a. Access a summary of the personal information we hold about you and the processing activities undertaken with respect to it.

b. Correction and Erasure of your personal information where it is inaccurate, incomplete, or no longer necessary for the purpose it was collected.

c. Withdraw Consent at any time, with the same ease with which it was given, without affecting the lawfulness of processing carried out before such withdrawal.

d. Grievance Redressal, as set out in Section 8 below.

e. Nominate another individual to exercise these rights on your behalf in the event of your death or incapacity.

To exercise any of these rights, contact us at support@nikahconnect.in. We will respond within the timelines prescribed under applicable law.

7. Children’s Privacy

Nikah Connect is intended for individuals aged 18 years or older. We do not knowingly collect personal information from anyone under the age of 18, do not track or monitor the behavior of any user we know to be a minor, and do not direct targeted advertising at minors. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly and take steps to terminate the associated account.

8. Grievance Redressal

If you have a complaint about how your personal information has been handled, please contact our Grievance Officer:

Grievance Officer: Yamin Rafi
Email: support@nikahconnect.in

We will acknowledge your complaint within 24 hours and resolve it within 15 days, or such other timeline as prescribed under applicable law. If you are not satisfied with our resolution, you may escalate your complaint to the Data Protection Board of India.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

10. Cross-Border Data Transfer

We may store or process your personal information on servers located outside India, in accordance with the DPDP Act and any restrictions notified by the Government of India from time to time.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communication channels. Your continued use of Nikah Connect after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at support@nikahconnect.in.

By using Nikah Connect, you signify your acceptance of this Privacy Policy. Please read this policy carefully and regularly review any updates.